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Thread Author: NeoGeoNinja
Thread ID: 1451
Thread Info
There are 9 posts in this thread, and it has been viewed 2197 times.
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Who is here? 1 guest(s)
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All Ninjas are... Disconnected??!
NeoGeoNinja
Hey guys.

Dropped a couple of what could be final posts on the forum as a situation has occurred where by I may not be 'here' for a while (up to a month!)

This is due to BT Angry

Their INCOMPETENCE has once again led to a line termination for no good reason.

WE received a bill for payment on the 31st of December for payment (which We'd already paid 6 months UPFRONT after another 'unjustified disconnection'... right up to January, so we were not due a bill until March, as payment is quarterly!) which my girlfriend unbeknown to myself, ignored, BUT rightfully... theoretically.

Within 4... nay 3 days of said bill, we received a letter of TERMINATION... which is irreversible, to pay an outstanding amount WE DON'T OWE.

WE (eventually!) SPOKE TO... BT who have admitted to their mistake (no apology though!) However, the process is irreversible, and as such BT to 'help' have asked that we pay the amount 'we owe' and then they will initiate a new account, with a new number, and then they will refund the money right back to us.

heh... I don't think so! Not for the 3rd time, just for us to have to ring up - repeatedly - to get the money back you have now unrightfully stolen from us... AGAIN Annoyed (and yet again... another new number). It took us months to get the last amount they owed us... around 4 months to be exact!

OUR BROADBAND... is with o2 due to how good & cheap it is. We've never had problems with them. The problem is that as soon as BT disconnect us, o2 do too... and it takes (like the last 2x times) between 3-4 weeks to get re-connected... even if BT reconnected us with a new number in 24-48hrs it still takes o2 3-4 weeks. I phoned o2 and there's nothing that can be done... GUTTED!

SO FUCK BT Annoy

We're going to have to go to either Tiscali or SKY (either of these preferably) as they can both provide us with phone lines. I would prefer Virgin, but our area is not 'available'.

SO IF YOU SEE ME 'ABOUT'... which I'll try to be, it won't be for long. BT have 'unjustifiably' lit the goddamn fuse... so without good reason, my clock is ticking.

SO... AS IT SAYS ON IKARUGA: 'We'll meet again someday soon'... you can bet on it Wink
 
cthulhu
That sucks...well, see you back in a little while...take care (for now).
My arcade stuff

"ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn! Ia! Ia! Cthulhu fhtagn!"
 
Kazuya_UK
Man, that's really screwed up! I have had tons of problems with Virgin/NTL over the years, although they seem ok now and one of the things that caused me issues was finally solved! That's really bad with BT though... I sure as hell hope you get this solved soon and I hope you come back once everything resolved! I don't blame you for ditching BT, but I thought you needed them if you used Sky Broadband? Long time since I looked into it so I might be wrong.

Make sure you come back cos we will miss you! Thumbs Up

Kaz
Edited by Kazuya_UK on 04. January 2009 02:28
gamercards.exophase.com/224299.png
 
http://www.neogeoforlife.com
priest
That story made meAngry

Hope that youŽll back soonBye
Edited by priest on 03. January 2009 18:11
i149.photobucket.com/albums/s49/huwuno/userpriest.png

Used with the kind permission from their creator "Shiny"
 
http://www.motalaarkadhall.se/
merlin
Sorry to hear that NeoGeoNinja. I hope you get back online as soon as possible.

I'm not too keen on BT either in fact I switched from them to TalkTalk recently. TalkTalk offer some really good packages combining broadband and home phone. I can definitely recommend them.
Edited by merlin on 03. January 2009 18:26
 
NeoGeoNinja
Cheers guys. I'm gonna miss not bein' about for a while, so I'm making the most of my time at the mo' while o2 still let me... but I expect it shalln't be long now.
 
RiKo
Thats a pretty stupid mistake BT made - you should be able to get compensation or something, but then it is such a hassle to go through all the processes ........

Come back soon Ninja Ninja
Mini-Reviews of films I have just watched : http://richwatmov...press.com/
Mini-Reviews of ZX Spectrum games : https://iplayzxsp...ress.com//
 
http://www.youtube.com/user/PhoenixRisen7
Neo_Dan
Take care NeoGeoNinja and speak to you soon. Hope you get this problem sorted out soon.
 
Mr Vengeance
Sucks dude. And I think the lack of apology was terrible - I hate that.
 
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